All orders and purchases made through D Looking Glass website are subject to the Online Shopping Terms and Conditions. These Online Shopping Terms and Conditions may change from time to time without prior notice.


Step 1  : Browse through our items and add your favorite item(s) into your shopping cart.

Step 2  : Submit your shopping cart and fill in the necessary details. Please specify in the 'Remarks' column if you want to do COD.

Step 3  : Order Entry Form will be send to info@dlookingglass.com

Step 4  : An Order Request confirmation email will be send to you within 5 minutes to verify your order.

Step 5  : A Purchase Invoice email will be send to you within 24 hours containing payment details - amount, postage / COD cost (if any). Please make payment to the bank account number given within 2 days. Items will be released to the next interested buyer after that. If you can't make payment within 2 days for whatever reason, do let us know and we'll try to accommodate. Please reply the email or update the payment record to inform us once payment is made.

Step 6  : A Payment Receipt email will be send to you once we've received your payment. Your package will be posted out on the next postage run.

Step 7  : A Goods Shipment Info email will be send to you once we've posted your package. Necessary posting details will be provided in order for you to check the status of your package.

Step 8  : Do let us know at info@dlookingglass.com once you've received your package. We love receiving compliments or constructive criticism from our customers as we are always on our toes to serve you better =)

 

* Do check your spam/junk box if you do not receive any of the above emails within 24 hours